Interested to see what a Customer Experience Manager could do for your business? Book a Discovery Call

Improving Your Customer’s Experience

Helping you create connections that last

I will help you build meaningful relationships and connections with your customers, team members, downlines, and other contacts. Together, we will map out your customer’s journey and ensure their experience with your brand is top notch!

Hello there! I’m

KaSandra

I help business owners build and keep connections with their customers, team members, downlines (heck…really anyone!) by bringing back the personal aspect of doing business. I can help you create a system that will allow you to be more productive while making each person feel appreciated and valued. Let me take care of your customers so all you have to do is enjoy being part of your community.

Hiring an expert is the best way to manage your customers experience. With all of our busy lives, it can be hard for any business owner or manager to take care of everything on their own and maintain a successful customer service department. I specialize in going above and beyond for your customers by providing quick responses to their emails, engaging with them on your social media pages, and sending them hand-written greeting cards and small gifts when necessary.

How Can I help you

Improve Your Customer Retention

I know you work so hard to get your customers and I want to help you keep them. By providing exceptional customer service and additional value, we will give your current customers plenty of reasons to stick around.

Assist in Building Trusted Relationships

The number of brands that are reaching out to consumers on a daily basis is outrageous so how do you stand out? By building personalized experiences! Customers will see you are putting them first and grow to trust you and your brand.

Help Promote Brand Positivity

Word of mouth is such a powerful tool. What are your customers saying about you? But more importantly, what are those who work for and with you saying about you? Let me help you make your team feel appreciated with a hand-written card. Brand positivity starts within!

“A brand is defined by the customer’s experience. The experience is delivered by the employees”

– Shep Hyken

Service Packages

Starter Package

$400

20 Hours per Month

  • Customer Service Email Support
  • Facebook Post Engagement
  • Instagram Post Engagement
  • Customer Relationship Management
  • Hand-written Greeting Cards
  • Small Gifting

Growth Package

$800

40 Hours per Month

  • Customer Service Email Support
  • Facebook Post Engagement
  • Instagram Post Engagement
  • Customer Relationship Management
  • Hand-written Greeting Cards
  • Small Gifting

Looking to add some a la carte services to your packages? Let’s discuss further what you’re needing so that we can build you the perfect package.

Let's Work Together